Zooming in and out: lessons from dissertation writing and conversation design

Screenshot from the book Conversations with Things
Screenshot from the book Conversations with Things
Alternate large-scale representation
Google’s DialogFlow CX Financial Services pre-built agent, with expanded flows appended
Initial view of Chat instance in Voiceflow
Voiceflow supports zooming the view in and out
Initial top-level view in OpenDialog
Screenshots of all levels of an OpenDialog design

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store