chatbot, a Tidio integration

The Webpage UI

Screenshot of web page
Bottom right corner of website, with vertical list of communication channels
Video of bottom left corner, with currency and language selectors, chatbot, and a popup.

The Chatbot UI

Screenshot of the initial chatbot screen
Three screenshots of the top of a Tidio bot

The Conversation Structure

Initial promo code offer
General help question
Order status question
FAQ menu
Shipping zone info for New York City

Tidio, the company powering Salamuzik’s chatbot

Insights for conversation design



Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store